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Verify Certificate Verify Centre
IQA — Quality Assurance
  Independent Quality Assurance

Elevating Standards Through Quality Assurance

Independent EQA, rigorous assessment standards, and secure certification—ensuring centres deliver consistently excellent outcomes and learners trust every award.

Become an Approved Centre Verify a Certificate
16+
Qualification Sectors
20+
Approved Centres
2000+
Learners Supported

Our QA Pillars

Three core pillars supporting quality excellence across all our operations

Governance & Compliance

Academic Board oversight with annual review & risk register
Data protection, equality, safeguarding, conflict management
Complaints, Appeals & Malpractice with clear SLAs

Assessment & Verification

Published learning outcomes & graded criteria with exemplars
Assessor standardisation and internal verification sampling
Reasonable adjustments & academic integrity checks

EQA & Monitoring

Due diligence: resourcing, staffing & delivery plans
Remote/on-site sampling with actions and dated follow-up
Secure claims, certificate audit & online verification

External Quality Assurance — End to End

Our comprehensive 5-step process ensures quality at every stage
1

Centre Approval

Due diligence, policies, delivery plans, resources & staffing reviewed.

2

Registration & Assessment

Learners registered; assessment conducted against published criteria.

3

Internal Verification (IQA)

Sampling strategy, standardisation, feedback & corrections logged.

4

EQA Sampling & Monitoring

Remote/on-site sampling, compliance checks, action plan with dates.

5

Certification

Validated claims released; certificates issued with online verification.

Quality by Numbers

Transparent metrics demonstrating our commitment to excellence
99%
Satisfaction Rate
25+
Countries Served
98%
Certification Accuracy
24h
Support / Day

Quality Standards & Frameworks

Aligned with international best practices and regulatory requirements
Rigorous Accreditation
Partners meet stringent delivery requirements before approval.
Global Benchmarking
Alignment to international frameworks for portability.
Continuous Monitoring
Audits and performance reviews maintain integrity.
Assessment Integrity
Secure processes, trained assessors, moderation, and standardisation.
QA Checks
Multi-stage sampling to ensure fairness and reliability.
Tech-Enhanced
Secure submissions, similarity checks, and digital trails.
International Recognition
Accepted by employers and institutions worldwide.
Framework Alignment
Mapped to national/international levels where applicable.
Strategic Partnerships
Sector links and endorsements extend recognition.
Regulatory Compliance
Robust QA model and audit readiness.
Ethical Standards
Transparent processes, accountability, and fairness.
Records & Retention
Secure storage, traceability, and verification.

Resources & Downloads

Access our comprehensive documentation and guidelines
Quality Assurance Policy
Version 1.0 • Owner: QA Lead • Review: Oct 2026
PDF
Centre Handbook
Version 1.0 • Owner: Centre Services • Review: Sep 2026
PDF
Assessment & IQA Strategy
Version 1.0 • Owner: Head of Assessment • Review: Aug 2026
PDF
Appeals & Complaints Policy
Version 1.0 • Owner: QA • Review: Oct 2026
PDF
All documents are provided in PDF format (no DOC/DOCX).

Become an Approved Centre

Supportive approval, clear QA guidance, and dedicated EQA.

  Start Application   Talk to QA Team